Staff Positions >> Medical Office Receptionist- Extra
Medical Office Receptionist- Extra
Title:Medical Office Receptionist- Extra
Location:Garden City Clinic- 5601 West Chinden Boulevard Garden City, ID 83714
Status:Full Time
Posting Date:11/12/2018
Primary Health Medical Group is seeking a Medical Office Receptionist to work in our busy urgent care and family practice clinics. As the first person seen by our patients and other customers, the Medical Office Receptionist must be friendly, have exceptional communication skills and a professional appearance. Your primary responsibilities would include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. The Medical Office Receptionist is also responsible for the overall management of the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area.

*Employees in this position will be based at the Garden City clinic but will float to other clinics to help as needed on scheduled days.  Candidates must be willing to travel to all clinics in the Treasure Valley and are paid a monthly travel stipend.

Status: Full time, 36 hours per week

Schedule: Rotating Schedule: Sun, Wed, Thurs then Tues, Thurs, Fri then Mon Fri, Sat All 7am-8pm



  • Highest quality customer service on the phone and in person
  • Greets patients and visitors. Determines their needs and directs them accordingly
  • Data entry of demographic and insurance information
  • Scheduling and registering patients, including the accurate collection of required data
  • Receives, answers and responds to telephone calls from patients or their representatives
  • Scanning and faxing patient information
  • Answers questions and gives information directly or on the telephone within the scope of practice. All other questions referred to a specific department as needed.
  • Collects all co-pays, deductibles, and past balances as indicated on insurance card or as documented by billing staff. Updates new insurance information as received
  • Other duties as assigned
  • Qualifications:
  • High School Diploma or equivalent required
  • Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus.
  • Must be able to multi-task in a fast-paced environment while keeping a professional and calm composure
  • Previous clinical experience preferred
  • Customer service oriented attitude/behavior
  • Computer proficiency is required and ability to use applicable software as required performing the essential functions of the job

About Primary Health Medical Group

Primary Health Medical Group has 18 (soon to be 19) clinics throughout the Treasure Valley. Most clinics are open 8 a.m. to 8 p.m. every day. We have a variety of schedules available including 12, 10 and 8 hour shifts, to promote a positive work life balance.

Primary Health Medical Group offers an excellent benefit package to full and part time employees. Our benefits include:

  • Medical with low copays and first dollar ancillary coverage at Primary Health Medical Group clinics
  • Dental
  • Life, disability, long term care insurances
  • 401(k) with an employer match
  • Generous paid time off for full time employees
  • Bonus opportunities

As a medical care provider, we are able to cover a high percentage of the employee only medical insurance premium for full time employees. We also offer $500 worth of free services in our clinics per year to employees and their families.

Primary Health Medical Group is a Drug-Free and a Smoke-Free Workplace. All job offers are contingent upon a negative drug screen.

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