Primary Health Medical Group is seeking a Medical Office Receptionist to work in our busy family practice and urgent care clinics. As the first person seen by our patients and other customers, the Medical Office Receptionist must be friendly, have exceptional communication skills and a professional appearance. Your primary responsibilities would include checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. The Medical Office Receptionist is also responsible for the overall management of the waiting room atmosphere, keeping patients informed about wait times, and ensuring a comfortable and clean waiting area. This candidate is expected to work in any front office capacity they are assigned, which may include working as a parking attendant or symptom screener.  

*Position may require working outdoors in inclement weather.

Starting Pay: $14.00

Status: Full time, 36 hours per week

Schedule: Hours and days vary  Sunday through Saturday  8am-8pm

Responsibilities:

• Highest quality customer service on the phone and in person
• Greets patients and visitors. Determines their needs and directs them accordingly
• Screening all patients and visitors for current COVID-19 symptoms
• Providing parking direction based on visit type and/or providing information regarding services available at each location
• Data entry of demographic and insurance information
• Scheduling and registering patients, including the accurate collection of required data
• Receives, answers and responds to telephone calls from patients or their representatives
• Scanning and faxing patient information
• Answers questions and gives information directly or on the telephone within the scope of practice. All other questions referred to a specific department as needed.
• Collects all co-pays, deductibles, and past balances as indicated on insurance card or as documented by billing staff. Updates new insurance information as received
• Other duties as assigned

Qualifications:

• High School Diploma or equivalent required
• Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus.
• Must be able to multi-task in a fast-paced environment while keeping a professional and calm composure
• Previous clinical experience preferred
• Customer service oriented attitude/behavior
• Computer proficiency is required and ability to use applicable software as required performing the essential functions of the job

About Primary Health Medical Group

Primary Health Medical Group has 20 clinics throughout the Treasure Valley. Most clinics are open 8 a.m. to 8 p.m. every day, so we have a variety of schedules available including 12, 10 and 8 hour shifts.

Primary Health Medical Group offers an excellent benefit package to full and part time employees. Our benefits include:

• Medical
• Dental
• Life, disability, long term care insurances
• 401(k) with an employer match
• Generous paid time off for full time employees
• Bonus opportunities

As a medical care provider, we are able to cover a high percentage of the employee only medical insurance premium for full time employees. We also offer $500 worth of free services in our clinics per year to employees and their families.

Primary Health Medical Group is a Drug-Free and a Smoke-Free Workplace. All job offers are contingent upon a negative drug screen.